Privacy Policy
Last updated: 2nd March 2026
Nelg Yor (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
1. Information We Collect
We may collect the following personal information:
Name
Email address
Billing information (processed securely via Stripe)
Purchase history
IP address and basic technical data (through website analytics)
We do not store your credit card details.
All payments are processed securely by Stripe in accordance with their privacy and security standards.
2. How We Use Your Information
We use your information to:
Process purchases and deliver digital products
Send order confirmations and download links
Respond to enquiries
Improve website performance and user experience
Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Email Communications
If you contact us or purchase a product, we may use your email address to:
Send transaction-related messages
Respond to enquiries
If you subscribe to optional updates, you may unsubscribe at any time.
4. Third-Party Services
We use trusted third-party providers to operate our website and process payments, including:
Stripe (payment processing)
Website hosting providers
Basic analytics tools
These providers may collect technical information as part of delivering their services.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
However, no online system can be guaranteed completely secure.
6. Your Rights
You may request:
Access to the personal information we hold about you
Correction of inaccurate information
Deletion of your personal information (subject to legal requirements)
To make a request, please contact us via the Contact page.
7. International Visitors
If you are accessing this site from outside Australia, you understand that your information may be processed in Australia.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last updated” date.
9. Contact
If you have questions about this Privacy Policy, please contact us via the Contact page.